Our Services
What We Offer
Program Development
All great programs begin with great plans! We can help you identify and/or revise your goals, objectives, vision, mission and activities to develop a successful program or refine an ongoing one. We will walk you through the steps of program planning ensuring monitoring and evaluation is integrated in the program.
Example of how we work with our clients on program development.
Stakeholder engagement
Work with invested partners in a collaborative process to understand the health problem
Strategic planning
Conduct exercises to identify or revise overarching goals, vision, mission, objectives and activities
Develop an implementation plan
Identify how to operationalize the program
Monitoring and evaluation
Develop indicators to track progress and evaluation design
Logic Model Development
The logic model is the crux of your program. It provides a visual representation of how the program achieves outcomes. Our team will help you develop and/or refine your logic model so it can be a guide to identify gaps, help you and other stakeholders understand how the program operates and how to create pathways to your outcomes.
Example of how we work with our clients on logic model development.
Gather information
Review programmatic documents to gain understanding of the program
Stakeholder engagement
Convene a group of invested partners to inform logic model development
Creative brainstorming
Engage stakeholders in a “think-tank” style discussion to illuminate important
information to inform the logic model
Collaborative process
Work with stakeholders to continue to revise and enable ownership
Program Evaluation
Evaluation is critical to the success of any program. It helps identify successes and challenges, what may be working well or not working well and the impact of your program. Our company will assist you in conducting the appropriate program evaluation (e.g. needs assessment, formative, process, or outcome/impact evaluations) based on the program’s stage of development.
Examples of how we work with clients to develop evaluations that meet program needs.
Stakeholder engagement
Work with invested partners in a collaborative process to review program logic model to understand what needs to be evaluated
Evaluation plan development
Develop a plan that will outline what is being evaluated, who will be involved, when evaluation will be implemented, and how and where data will be collected, analyzed and used
Conduct program evaluation
Implement the evaluation framework to conduct utilization-focused evaluations where findings will be used by stakeholders
Performance Management
Ongoing, systematic collection and review of key performance indicators helps to ensure your program is progressing as intended. Our team will help you develop these indicators, identify sufficient data sources, and develop tools and templates to help you manage and monitor data over time.
Example of how we work with clients on performance measurement and monitoring.
Utilize a performance improvement framework
Work with partners to implement a continuous quality improvement cycle that includes ongoing review of data
Identify a monitoring plan
Determine what will be measured, identify appropriate data sources for each indicator, determine frequency of data collection, and type of analysis to be conducted
Develop tools
Develop tools and templates to make performance monitoring efficient and effective
Data Collection, Analysis, and Reporting
Data collection, analysis and reporting is key to a program being able to tell their story! This is true whether data is used to highlight evaluation findings or show trends in progress from performance monitoring. Our team will implement data collection procedures and tools suited for the appropriate evaluation design, analyze data utilizing quantitative and qualitative methods, develop tools to manage data, and prepare data visualization dashboards and reports that can be shared with stakeholders and funders.
Examples of how we work with our clients to collect, analyze and report data.
Stakeholder engagement
Work with stakeholders in a collaborative process to ensure plans for data collection, analysis and reporting is accurate
Data source identification
Identify appropriate data sources for indicators and other metrics in evaluation plans and performance management
Data collection
Identify appropriate methods of data collection for evaluation and performance management including focus groups, key informant interviews, literature reviews, surveys, observations, and sampling
Data analysis
Implement quantitative and qualitative analysis methods based on the evaluation design utilizing various analysis software such as SAS, MAXQDA, Excel, and R
Data visualization and reporting
Build data dashboards for performance management and develop comprehensive reports tailoring style to the appropriate audience
Data management
Build or assist in the development of a database for managing evaluation and performance measurement data
“Data really powers everything we do.”
— Jeff Weiner, CEO LinkedIn
